Privacy Policy

Last updated: October 23, 2025

HerbsHavan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect personal information that you provide to us directly, such as when you create an account, place an order, or contact us. This information may include:

Personal Identification Information: Name, email address, phone number.
Order Information: Billing address, shipping address, payment information (processed by a secure third-party payment gateway), and details of products you purchased.
Account Information: Your username, password, and other registration information.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Process and manage your orders, payments, and deliveries.
Create and manage your account.
Communicate with you about your orders, account, or inquiries.
Improve our website and services.
Comply with legal obligations.

3. Information Sharing

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following situations:

Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing, order fulfillment, and delivery services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@herbshavan.com.